Return and Exchange
All items sold are not eligible for return / exchange due to hygienic issue.
Most of our earrings are hand crafted pieces.
It is normal to have slight difference in shapes, sizes, colors, color linings, markings and textures. The color of earrings might vary slightly from the product pictures due to studio lighting, variances in computer screen calibration and different tech device specifications.
In the event that you receive items with manufacturing defect, please contact our support team at firstname.lastname@example.org immediately for us to further assist you.
Out of stock item
We do not normally allow customer to place order for sold out items. However, if in any case, you have place an order for sold out items, we will send an email to inform you regarding the alternatives to solve this issue.
If you have any additional question(s), please do not hesitate to drop us a message HERE. We will get back to you within 1 business day.